Materials Guarantee:
We guarantee all of our materials are exactly as advertised. We know how important it is for you to know exactly what you are buying. If for any reason you are not satisfied with the quality, just return it for a complete refund. See the Money Back Guarantee below.
Lifetime Restringing:
Each pearl necklace is hand knotted in the USA by our experts on 100% silk. If for any reason your necklace needs restringing, we offer a Free Lifetime Restringing Service. You pay only the cost of the postage, and insurance to and from our location inside the US.
Money Back Guarantee:
If for any reason you wish to return your purchase, you may do so provided:
- 1. You notify us by email of your decision to return the purchase within one week of receiving your purchase.
- 2. They are returned within the first two weeks after purchase.
- 3. You return exactly the materials you received in good condition. (Some people have actually tried to swap out our good quality pearls for pearls of lesser quality and ask for their money back. Each necklace has a photo and appraisal record for us to compare the return against.)